Travel Approvals - Associate - KSA

Financial

• Support day to day activities in light of the Travel Expense and travel approval principles, ensuring accurate reflection within the Travel Management System for all staff

• Drives and supports a culture of long-term saving on travel and visa costs

• Tracking and upwards reporting of all savings made within the travel team 

• Works with Travel Operations Lead to drive cost efficiencies in processes

• Monitors and records LPO’s and invoices

Customer

• Responsible for day-to-day delivery of travel support activities including offline / multi leg and out of policy bookings and approvals 

• Provide first level response on travel queries and escalates complex requests to the Travel Operations Lead 

• Monitor external service provision by vendors and flags service issues to the Travel Operations Lead as appropriate

• Completes reviews and audits of rates displayed within the firm's online booking system (KDS) and highlights errors or anomalies to the Travel Operations Lead as appropriate.

• Input of visa application data onto computer systems and assist with application retrievals, monitor the application status and searches.

• Offer professional and up to date visa advice on rules and regulation mainly to the Middle East countries.

• Works flexibility to accommodate peak times of travel e.g. busy season and graduate induction travel times 

Internal Process

• Supports, reviews and recommendations ways to optimise travel spend including:

  • Tickets pricing alignment with market 

  • Travel patterns

  • Out of policy bookings

• Monitors out of policy expense bookings and highlights to the Travel Operations Lead as appropriate

• Promotes and monitors compliance to the firm's travel booking policy 

• Educates and advertises the travel booking processes and procedures to travellers

• Supports the Business Resilience travel approval process

• Provides on the job training for employees on the us of the use of the firm's online booking system (KDS) 

• Effectiveness in the visa area is about being objective; using sound judgment, evidence and knowledge to provide accurate, expert and professional visa advice.

• Delivering timely performance with energy and taking responsibility and accountability for quality outcomes. 

• Additional tasks as assigned by the management

Learning & Growth

• Adheres to policies and procedures 

• Act as a key resource and liaison to other functional areas of the business, building cross-functional relationships as needed