Account Manager

Line of Service

Internal Firm Services

Industry/Sector

Not Applicable

Specialism

IFS - Internal Firm Services - Other

Management Level

Associate

Job Description & Summary

PwC’s Business & Client Development function includes Business Development, Account Driver and GRP support (Center of Excellence) teams.

The Account Driver team is both inwardly focused (helping our Relationship Partners manage our largest and most complex accounts), as well as client-facing in terms of building strategic relationships with certain teams from the client(s). Account Drivers are responsible for helping drive account management excellence internally (strategic planning, pursuit lifecycle support, knowledge capture, account rhythm) as well as building key relationships with relevant client teams. They support the Relationship Partners and the different teams working on an account to bring the best of the firm to the client and to support in ensuring we go to clients as one firm. The Account Driver team is accountable for a comprehensive account management role.

As an account driver, you will support the largest accounts for PwC in the ME region. This will involve working with the account’s Global Relationship Partner, Engagement Partners active on the account, as well as their teams from across our different Lines of Service.

The role combines two priorities

• Functioning as a strategic advisor on the account by building a powerful organizational memory of our clients as well as related insights.

• Playing a key operational role to drive best practice in the account’s management.

An Account Driver is a person who brings strong networking & relationship building skills (both internally and externally), as well as comes from a strong account management background.  Prior experience in a Big4, strategy house, or large multinational company is not necessary, but is a plus.

They are responsible for driving best practice in their accounts, and so will have to bring an inclusive mindset as well as the technical skills and dedication needed to succeed. 

Key Responsibilities: 

• Supporting the annual account planning process

• Establishing a regular account rhythm, including touchpoints between the teams

• Helping the firm to build a client repository and database

• Driving the full pursuit lifecycle, from the moment an RFP is released all the way to it’s post-decision analysis

• Building strategic relationships with key departments at the client, especially procurement 

• Manage internal stakeholders and build knowledge about the firm's offerings to generate potential business opportunities.

Requirements: 

• The candidate will be a highly motivated and a high performing individual with the ability to be flexible and adaptive on a daily basis

• Education: Bachelor's degree or equivalent

• Years of experience: 0-4 years in an account management or BD role - preferably within a professional services environment

• Fluency in spoken and written English and Arabic is preferred (with some exceptions)

• Previous experience in strategy consulting or management consulting is a plus

• Strong capability in Excel/Google Sheets and PowerPoint/Google Slides skills, as well as more generally, being proficient in Microsoft office and G-Suite

• Strong problem solving and analytical skills

• Excellent communication (verbal and written) skills

• Excellent organizational, time management, quality management, and project management skills and ability to perform under pressure

• Knowledge of the Professional Services Industry is a plus

• Proficiency in Salesforce is an advantage

• Proficiency in PowerBi is an advantage

Knowledge and Skills:

• Strong problem solving and analytical skills

• Excellent communication (verbal and written) skills

• Excellent organizational, time management, quality management, and project management skills and ability to perform under pressure

• Knowledge of the Professional Services Industry is a plus

• Proficiency in Salesforce is an advantage

• Proficiency in PowerBi is an advantage

Education (if blank, degree and/or field of study not specified)

Degrees/Field of Study required:

Degrees/Field of Study preferred:

Certifications (if blank, certifications not specified)

Required Skills

Optional Skills

Desired Languages (If blank, desired languages not specified)

Travel Requirements

Up to 20%

Available for Work Visa Sponsorship?

No

Government Clearance Required?

No

Job Posting End Date