Commercials and Contracts Lead


Line of Service

Internal Firm Services


Not Applicable


IFS - Internal Firm Services - Other

Management Level

Senior Manager

Job Description & Summary

PwC Overview:

At PwC, we measure success by our ability to create the value that our clients and our people are looking for. Our reputation lies in building lasting relationships with our clients and a focus on delivering value in all we do. We’re a network of firms in 152 countries with more than 328,000 people who are committed to delivering world-class capabilities and quality in assurance, tax and advisory services

PwC Middle East Overview:

Established in the region for over 40 years, PwC Middle East employs over 10,000 people across 12 countries: Bahrain, Egypt, Iraq, Jordan, Kuwait, Lebanon, Libya, Oman, Qatar, Saudi Arabia, Palestine and the United Arab Emirates. Complementing our depth of industry expertise and breadth of skills is our sound knowledge of local business environments across the Middle East region. Our tailored solutions help our clients meet the challenges and opportunities of doing business in the Middle East market, and beyond

Corporate Culture & Working Environment:

Our culture is one of inclusivity and care, where we respect each other and our differences. It's one that supports collaboration, teamwork and innovation and one that embraces difference. We support everyone having a voice and feeling empowered to challenge the status quo, bringing new ideas to the table
As PwC staff, you will have the chance to collaborate across level, line of services, and global network

Line of Service and Overview:

Managed Services is the delivery and execution business within PwC, providing operational solutions for clients. It brings the best of PwC’s advisory capabilities, our technology expertise and our operational delivery to help clients solve complex problems

Job Summary:

The Commercials and Contracts Lead is responsible for driving commercial excellence and ensuring the successful management of contracts with clients to deliver Managed Services. This role involves collaborating with cross-functional teams and other key stakeholders to negotiate and structure appropriate commercial agreements and contractual terms that align with business objectives to deliver value to clients

Roles and Responsibilities:

  • Engages with internal stakeholders to align commercial strategies with business objectives
  • Collaborates with client teams and the broader Solutioning function to develop competitive and profitable pricing strategies for Managed Services pitches and proposals
  • Drives a strategy to encourage pricing based on outputs and outcomes across Managed Service propositions
  • Leads the negotiation and drafting of commercial structures with clients and client delivery teams for Managed Services
  • Advises on the incorporation of contractual terms and SLAs into Managed Services contracts
  • Monitors contract compliance and adherence to contractual obligation
  • Identifies and mitigates potential risks associated with commercial contracts
  • Ensures contracts are legally sound, mitigate risks, and protect the interests of Managed Services and PwC
  • Works closely with internal Risk and Quality teams to ensure a robust suite of Managed Service contract templates is in place
  • Upskills client delivery teams on optimal commercial structures for Managed Services
  • Acts as a liaison point for commercial discussions with the broader Managed Services delivery centers
  • Continuously provides guidance and support to teams regarding commercial and contractual matters

Expected Skills:

  • Advanced commercial model development skills
  • Leadership experience with managed service arrangements
  • Stakeholder engagement
  • Negotiation skills

Expected Competencies:

  • Strategic mindset
  • Stakeholder management
  • Ability to influence``
  • Communicate with impact
  • Project management
  • Results driven
  • Drive organizational excellence

    Required Language Skills:

    • Proficient in written and spoken English
    • Arabic is a plus

    Minimum Education and Specific Qualification:

    • Bachelor’s Degree in Procurement, Business Management /Administration or equivalent
    • Master’s Degree in Procurement, Business Management /Administration or equivalent from an accredited university is preferred Certifications in relevant domains (e.g. PMP or equivalent) would be advantageous

    Years of Experience:

    • Minimum of 8 years of work experience in a professional services environment or in a commercial specialist role with a leading firm, preferably in the Middle East region

    Education (if blank, degree and/or field of study not specified)

    Degrees/Field of Study required:

    Degrees/Field of Study preferred:

    Certifications (if blank, certifications not specified)

    Required Skills

    Optional Skills

    Desired Languages (If blank, desired languages not specified)

    Travel Requirements

    Not Specified

    Available for Work Visa Sponsorship?


    Government Clearance Required?


    Job Posting End Date

    Job information

    Firm: PwC

    Location: Dubai



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