Business Analyst

Postgraduate degree
Functional areas

At New Metrics, we believe in creating flawless and sustainable experiences for the drivers of business: clients and employees. Our values of Be Bold, Be Curious, Be Human Centric drive everything we do. Our mission is to make a meaningful difference by empowering businesses and creating human value and lasting experiences wherever we operate.

About the Job

We are seeking a results-driven and goal-oriented Business Analyst to join our dynamic team.

Your main duties will include:

Report to the engagement manager, or to the workstream lead, depending on the engagement’s structure.
Work closely and collaboratively with engagement team members to achieve project’s goals, and share knowledge with other colleagues, and contribute to building the team's knowledge base.
Understand client’s requirements and create deliverables in a manner that reflects the company’s high standards for quality, and which content reflects the engagement contract and client needs.
Participate in evaluating and analyzing, to draw conclusions and develop insightful recommendations using common problem-solving techniques.
Commit to deadlines and deliver on-time with minimal review effort needed.
Hold self-accountable for ensuring that expected results are achieved and communicated to the engagement manager.
Proactively raise to supervisor all issues or risks related to delivery.
Develop presentation and verbal communication skills as related to role.
Develop professional relationships with client personnel through frequent and qualified contact.
Support in conducting research, benchmarking, and industry studies.
Proactively work on developing relevant functional skills
Demonstrate all the time a credible and professional attitude both internally (with company’s team) and externally (with clients)
Receive feedback with open mind and adjust work efforts and results accordingly.
Contribute to internal knowledge building (ex: research, practice development, thought leadership, intellectual property, etc.)
Contribute to proposals development, or sales presentations, under the coaching of the proposal lead.
Contribute to corporate efforts (ex: Practice development, events, etc.)

What We Expect from You

To thrive in this role, we expect you to bring:

Excellent language skills: Native Arabic speakers with excellent oral and written communication skills in both Arabic and English
A client-focused approach, with the ability to build strong relationships with diverse internal and external teams in demanding environments.
A self-starter attitude, self-motivated and confident, with a strong work ethic
Excellent organizational skills, having the ability to prioritize workload whilst being resilient and able to cope well under pressure and meet tight deadlines.
The ability and willingness to travel, when necessary
Excellent listening skills with an ability to communicate with professionals.
Strong analytical skills and the ability to creatively solve complex problems.
The ability to work and contribute effectively to teams composed of colleagues and client members.
Proven skills in Microsoft Office (mostly Excel and PowerPoint)

What You Can Expect From Us

At New Metrics, we are committed to creating an inclusive and supportive work environment.

When you join our team, you can expect:

Continuous development opportunities to enhance your skills and knowledge
Collaboration with a highly passionate and collaborative team that values diverse perspectives
Exposure to a global brand known for its commitment to excellence and making a real difference
A workplace culture that fosters inclusion, creativity, and innovation
Equal opportunities for growth and development, with a focus on personal and professional advancement
Subsidized professional qualifications and paid professional memberships to support your career growth
A comprehensive focus on wellness and well-being
A commitment to environmental sustainability, creating a positive impact on the world around us


To excel in this role, you should have:

A degree from a globally reputable university in engineering, business, marketing, or a related field with outstanding academic record
0-2 years of relevant experience
Basic understanding of various industries, including their market dynamics, trends, and challenges related to experience management.

Preferred Skills

In addition to the above, the following experience is preferred:

A minimum of 1 year experience in management consulting is a plus
Additional relevant qualifications or certifications is a plus

Join our passionate team at New Metrics and make a meaningful impact on the world of experience management! Our values, mission, and culture drive us to create flawless experiences that matter. If you're ready to delve deeper and contribute to our vision, apply now. We can't wait to hear from you!

Job information

Firm: New Metrics

Location: Riyadh

Education: Postgraduate degree