People & Culture Executive

Join Our Team as a People & Culture Executive!

At New Metrics, we believe in creating flawless and sustainable experiences for the drivers of business: clients and employees. Our values of Be Bold, Be Curious, Be Human Centric drive everything we do. Our mission is to make a meaningful difference by empowering businesses and creating human value and lasting experiences wherever we operate.

About the Job

We are seeking a highly organized and detail-oriented People & Culture Executive to join our team. The ideal candidate will be responsible for providing administrative support across various departments, with a focus on ticketing, hotel reservations, HRIS updates, and documentation management. This role requires multitasking abilities, strong communication skills, and a proactive approach to problem-solving.

Your main duties will include:

• Organize and maintain electronic documents, including contracts, agreements, and other important records.
• Develop strong relations with employees with an approachable attitude, but maintaining assertiveness when the situation demands it.
• Office management and set up at the Beirut office in Beirut Digital District through tracking invoices and receipts.
• Employee Insurances follow ups for the teams based in Lebanon, Saudi Arabia, UAE, and the remote teams.
• Team expenses follow-up, and processing.
• Assist and enable new joiners by requesting documents, following up on insurance applications, laptop delivery, relocation process, etc.
• Support on admin tasks.

Ticketing & Hotel reservation:

• Coordinate travel arrangements and itineraries, including booking flights, hotel reservations, and other logistics while ensuring timely communication with travelers.
• Issue tickets and follow-up with travel agents.
• Handle changes or cancellations to travel plans as needed.
• Update the ticket and hotel trackers promptly to ensure timely reporting.
• Ensure accommodation bookings align with travel itineraries.
• Coordinate with hotels to confirm reservations and handle any special requests.
• Validation of payment statement related to hotel reservation.
• Manage airport pickup and drop off when needed.

HRIS Updates:

• Assist in data management through HR Information System (SAP) by accurately updating employee records, including personal information, job titles, and contact details.
• Input new hires, terminations, and other employee changes into the HRIS database.

What We Expect from You

• Excellent English & Arabic communication skills
• Meticulous attention to detail and accuracy.
• Ability to handle and maintain confidential information.
• Ability to work efficiently in a fast-paced environment and adapt to changing priorities.
• Ability to handle multiple tasks simultaneously.
• Aptitude in problem-solving.
• Excellent organization and record keeping skills.

What You Can Expect From Us

At New Metrics, we are committed to creating an inclusive and supportive work environment.

When you join our team, you can expect:

• Continuous development opportunities to enhance your skills and knowledge.
• Collaboration with a highly passionate and collaborative team that values diverse perspectives
• Exposure to a global brand known for its commitment to excellence and making a real difference.
• A workplace culture that fosters inclusion, creativity, and innovation
• Equal opportunities for growth and development, with a focus on personal and professional advancement
• Subsidized professional qualifications and paid professional memberships to support your career growth
• A comprehensive focus on wellness and well-being
• A commitment to environmental sustainability, creating a positive impact on the world around us

Qualifications

• Previous experience in ticketing, hotel reservations, HRIS updates, or documentation management is highly desirable.
• High school diploma or equivalent required; bachelor’s degree preferred.
• Proven experience as a People & Culture Assistant
• Knowledge of MS Office & HRIS systems.
• Admin assistance experience is a plus.

Join our passionate team at New Metrics and make a meaningful impact on the world of experience management! Our values, mission, and culture drive us to create flawless experiences that matter. If you're ready to delve deeper and contribute to our vision, apply now. We can't wait to hear from you!