IFS - HC Business Partner - Senior Associate - (KSA, Jordan, UAE)


Line of Service

Internal Firm Services


Not Applicable


IFS - Human Capital (HC)

Management Level

Senior Associate

Job Description & Summary

A career in our Human Resources, within Internal Firm Services, will provide you with the opportunity to make a difference at PwC by helping to fully leverage the skills and talents of all our people. You’ll help our local offices in driving the Firm’s people strategy, creating a unique people experience for each individual, and supporting our Firm wide values by working with the core competencies that measure and drive individual and Firm wide success in the marketplace.

The Consulting Human Capital Business Partner is responsible for managing all strategic and tailored HC services and ensuring that the line of service(LoS) is receiving fully dedicated internal support for all their HR needs. Provides support to the LoS with their people agendas, and covers HR solution areas such as Performance Management, Data analysis, Salary review, Talent management, Engagement, Development and Workforce planning. Implement HR programmes that are agreed by the LoS People Partner & HC Business Lead in respect of the People Strategy.

This role is open to candidates based in Amman.


  • Works closely with the HR Business Leads and supports them across all activities 

  • Ensure internal client satisfaction with the Business Unit Partner services and that the services delivered are of high quality, timely, consistent across all regions

  • Support complex and difficult HR Projects cross-functionally

Internal Process

  • Work closely with the Consulting  HR Business Lead to ensure consistency and alignment of initiatives and programmes across all Lines of Service

  • Ensure that routine, standard, HR needs are pushed to HC Resource Hubs or Local Teams and proactively ensure that they are effectively delivering HR Processes on the BU side

  • Coordinating between HR Business Leads, People Partner(S) and central HR on matters involving employees cases, compensation, etc 

  • Well versed with interpreting data and proficiency in data analytics e.g,  spreadsheet building, modelling, etc 

Learning & Growth

  • Act as a key resource and liaison to other functional areas of the business, building cross-functional relationships as needed

  • Establish a healthy work environment for employees on the team 

  • Coordinating with the Learning & Development team on L&D programmes, design and delivery and facilitate discussions with people partners etc 


  • Bachelor’s Degree in Human Resources, Psychology or Business Management

  • Master’s Degree in Business Administration is preferred

  • Professional Certification in Human Resources is preferred

Overall Experience

  • 5+ years of experience in an HR function covering various HR disciplines


  • Proficiency in spoken and written English, Arabic is an advantage

Specific Experience

  • Previous experience in a professional services firm specifically in HR is an advantage

  • Previous HR generalist experience with in depth understanding of the entire employee lifecycle, including recruitment, performance management, talent development, employee relations and compensation and benefits

  • Demonstrated track record in implementing HR best practices in line with business needs and goals

  • Demonstrated experience in managing broad HR services and delivery of integrated HR services at a large organization

Knowledge and Skills

  • Excellent interpersonal and leadership skills

  • Excellent team building and relationship building capabilities

  • Ability to draw information from several areas and transfer requests and solutions to Specialized Teams, Resource Hubs and Local Teams within the HR function

  • Excellent project management and change management skills

  • Strong customer service orientation with ability to use patience and diplomacy to handle issues

  • Excellent communication skills

  • Excellent analytical and problem solving skills

  • Ability to quickly understand key business challenges and strategic objectives and align HR services accordingly

  • Ability to gather and analyse complex business requirements and advise on creative optimal solutions from an HC perspective

  • Excellent knowledge of latest market developments, best practices and trends in the HR domain

Education (if blank, degree and/or field of study not specified)

Degrees/Field of Study required:

Degrees/Field of Study preferred:

Certifications (if blank, certifications not specified)

Desired Languages (If blank, desired languages not specified)

Travel Requirements


Available for Work Visa Sponsorship?


Government Clearance Required?


Job Posting End Date

Job information

Firm: PwC

Location: Dubai



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