Business Operations Manager – Technology

Postgraduate degree
Functional areas

About Accenture

Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Interactive, Technology and Operations services—all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 506,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities. Visit us at 

Business Operations, a corporate function within Accenture, is providing a range of offerings to empower and enable Accenture’s business—bringing unparalleled process and functional expertise to our teams around the world. As trusted advisors providing end-to-end, data-driven strategic solutions to support and advance the goals of One Accenture, we are helping the business achieve the goal of creating lasting growth and value for our clients.

Key Responsibilities:

  • Execute Technology operations, including (but not limited to) Operational and Financial Management, business analysis of key metrics/measures, defining and managing action plans.
  • Develop and deliver communications of business results, programs, and strategy to relevant stakeholders, business leaders and employees. Develop/deliver accurate forecasts.
  • Define and execute operational and strategic processes and change programs in coordination with other functional teams - HR, Finance, Talent Supply Chain, and other Business Operations/Corporate Functions.
  • Manage Market Development & Investment budget.
  • Support Business Operations-related risks and mitigation. Address and resolve issues/concerns escalated by the management team and escalate unresolved issues.
  • Collaborate with HR to support people agenda, diversity priorities and employee engagement targets.
  • Lead/support continuous improvement efforts for processes, tools, metrics and trainings based on ongoing experience, process metrics and feedback from stakeholders.
  • Support relationships with stakeholder groups and work with key individuals across corporate functions, geographic units and the business to develop solutions.
  • Provides operational support to MU Tech Lead.
  • Provide Market Unit support as part of the large Market Unit Business operations team. 


What skills & experience are we looking for?

  • Minimum 6 years experience in a similar role in the ICT Space
  • Bachelor’s Degree in finance, accounting or similar. Master’s degree preferred
  • Fluent in business English. Arabic knowledge would be advantageous
  • Proven experience in financial analytics
  • Expert in Microsoft tools, especially Excel and Power Point
  • Self-starter and ability to work under limited supervision
  • Experience in interacting with Senior Leadership in a company
  • Excellent communication and presentation skill with ability to influence stakeholders

Why join us?

  • We offer a transparent, fast paced approach career progression, with a focus on your strengths and continuous coaching from senior colleagues
  • You will benefit from working alongside Accenture experts who are solving some of the biggest industry challenges with innovative thinking and pioneering tools
  • Flexible work arrangements and a range of benefits including competitive rewards
  • You will have access to state-of-the-art technology that will give you the opportunity to deepen your existing skills even as you help create the latest business trends
  • You will also have opportunities to make a difference to the communities in which we work and live

Next Steps

If this sounds like the ideal role, career and company for you, click below to apply.

Job information

Firm: Accenture

Location: Dubai

Education: Postgraduate degree