Maven Insights launches a new Quality Management practice

Maven Insights has announced the launch of its new Quality Management proposition designed to help organizations achieve operational excellence across the full lifecycle of their services, products, and processes.
Quality management is unquestionably one of the key pillars of an organization’s competitive advantage and success, regardless of its industry. It encompasses the oversight of all primary and secondary activities to ensure they consistently achieve the desired standards of excellence. When implemented effectively, quality management enables organizations to operate efficiently and reliably while meeting the expectations of both customers and stakeholders.
“Effective quality control and assurance processes are essential for businesses,” emphasized Tan Ergen, partner at Maven Insights. “This ensures that standards are upheld, fostering continuity, consistency, operational excellence, and long-term resilience.”
Meeting high standards
Yet, against the backdrop of a rapidly evolving landscape, shifting consumer demands, and technological disruption, maintaining consistent quality across services, products, and processes has become a daunting task. From financial institutions and real estate groups to public sector bodies, organizations across sectors struggle to raise their standards to meet the highest international quality benchmarks, such as ISO.
Recent studies indicate that 60% of organizations struggle to meet international quality benchmarks in an increasingly fast-paced, tech-driven environment.
That is where the new Quality Management practice of Maven Insights come in. “We help organizations take a structured approach to quality management, one that minimizes inefficiencies, reduces costs, and drives operational excellence. Moreover, we help them establish a scalable system that not only revolves around compliance but goes much further – empowering teams make continuous improvement an integral part of the culture.”
“Our Quality Management service is rooted in the belief that quality should be woven into the fabric of every organization,” said Ergen.
Real-world impact
The Quality Management practice provides guidance across the full lifecycle. At the design stage, Maven Insights provides advisory services and counsel with re-engineering processes to align with international standards and best practices.
During the implementation stage, consultants work alongside clients to deliver improvements and achieve quality certifications, such as ISO 9001. Additionally, they train and coach employees to ensure they are equipped with the necessary skills and capabilities to maintain quality excellence.
“By elevating the knowledge of staff on ISO standards, we empower them to effectively contribute to their organization’s quality management objectives, fostering not only compliance but also an ingrained quality culture.”
Asked what sets Maven Insights apart from its competitors, Ergen pointed at the firm’s unique integration of strategy and execution. Unlike traditional quality management approaches that focus primarily on compliance, Maven Insights goes further by fostering a culture of continuous improvement throughout the organization.
“Our combination of hands-on implementation and comprehensive training programs ensures that teams are not only equipped with the necessary skills to meet quality standards but also empowered to drive operational excellence at every level. This strategic approach to aligning objectives with execution leads to lasting, measurable improvements and sustainable success for their clients.”
An integrated offering
To achieve that promise end-to-end, expertise in a wide range of capabilities is needed. Having worked with organizations across the Middle East since 2015, Maven Insights has a long track record of helping organizations both build strategies and actually bringing them to life.
“Our Quality Management practice brings together our proven expertise in strategy, operational excellence, process management and innovation – it is the combination of these capacities coupled with our result-focused approach that enables us to deliver lasting impact at our clients.”