WTW launches AI Workforce Transformation offering

WTW, a global advisory, broking and solutions company, has announced the launch of its AI Workforce Transformation offering.

The new proposition is designed to help the firm’s clients identify where AI can unlock the biggest productivity gains in the workforce through redesigned work, jobs, rewards and employee adoption.

The solution builds on WTW’s extensive proprietary data on jobs, skills and work processes, and includes two proprietary AI-enabled diagnostic tools. The first, WorkVue Agent, provides clarity on the automation potential for jobs across an organization, while the second, ChangeVue, identifies the areas that are most feasible and ready for adoption.

“AI Workforce Transformation gives C-suite leaders the evidence they need to add AI where it drives the most productivity and growth, and to move faster than competitors who are still guessing,” said Julie Gebauer, President of WTW’s Health, Wealth & Career division.

Spearheading the solution are Suzanne McAndrew (global Employee Experience business leader) and Shai Ganu (global Executive Compensation practice leader).

Ganu: “Boards don’t need more theory on AI – they need precision. As their mandates expand to cover human capital governance, fiduciary duty now means knowing exactly where AI creates value and how work must be redesigned to capture it. We’ve cracked that code.”

Noting the distinctiveness of AI transformation, McAndrew said: “This era calls for change acceleration. As AI reshapes jobs, workflows and organisational structures, getting the human experience right will convert disruption into lasting competitive edge. It’s why we believe that while AI transforms work, people make it better.”