Global powerbrokers move on to Dubai for World Government Summit

08 February 2019

The World Government Summit is once again upon us, with the global elite gathering in Dubai for three days of discussions around innovation and future governance.

Although the dust has barely settled from this year’s annual World Economic Forum at Davos – including for a busy consulting sector contingent – the globe’s leading power-brokers will now descend on Dubai for this year’s World Government Summit, including an expectedly busy consulting sector contingent headed by event knowledge partners Accenture, McKinsey, BCG, Oliver Wyman, A.T. Kearney and the Big Four professional services quartet.

Rolling into town from the 10th to the 12th, and now into its seventh edition, the World Government Summit is a platform dedicated in its own words to shaping the future of governments worldwide, bringing together over 4,000 government representatives, policy-makers, thought leaders and private sector executives from 150 countries – including, this year, Harrison Ford, to address the audience on ocean conservation.

Other speakers and attendees confirmed for this year’s summit include; the Pope, head of the Catholic Church, and the heads of state from among other nations Lebanon, Pakistan, Estonia, Rwanda and the Cook Islands – as well as OECD and IMF chiefs Ángel Gurría and Christine Lagarde, economics Nobel Laureates Daniel Kahneman and Paul Krugman, and of course the event’s patron Sheikh Mohammed bin Rashid Al Maktoum, ruler of Dubai.

Global powerbrokers move on to Dubai for World Government Summit

With the World Government Summit focused on the use of innovation and technology in governance to resolve future and emerging global social challenges, the some 200 sessions at this year’s conference will centre on returning sub-forums such as the Global Dialogue for Happiness and Wellbeing, the Global A.I Governance Forum, and Sustainable Development Goals in Action review in collaboration with the UN, the World Bank and the OECD.

Also on the agenda – as one of the event’s annual centerpieces – will be the announcement of this year’s Best Minister Award, which celebrates exceptional public sector leaders and was last year awarded to Indonesia’s Minister of Finance Sri Mulyani Indrawati. Administered in 2018 by Ernst & Young, this year’s selection process will be overseen by PwC after the recent signing of a three-year deal to provide advisory and evaluation services on the award.

Ernst & Young has however remained on as an event knowledge partner, serving together with PwC (including strategy arm Strategy&) and fellow Big Four firms KPMG and Deloitte, as well as professional services giant Accenture and the global strategy and management leaders McKinsey & Company, Oliver Wyman, Boston Consulting Group, and A.T. Kearney – most of which have traditionally released special reports in conjunction with the Summit.

Among the high-level speakers from the consulting domain are; Thomas Reichert, Managing Director in BCG’s New York office – also the Global Leader of Digital BCG; Director of the McKinsey Global Institute Jonathan Woetzel, as well as McKinsey Middle East managing partner Gassan Al Kibsi; Athina Kanioura, Global Lead for Personalisation, Sales, and Customer Analytics at Accenture; and EY’s Beatriz Sanz Saiz (Global Advisory Data and Analytics Leader) together with MENA digital leaders Prem Kamath and Kapil Raghuraman.

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Do consultants have a legitimising effect in the Middle East?

19 April 2019

Do the often kowtowing international consultants operating in the Gulf simply grant legitimacy to local rulers? The answer’s not so simple says regional expert Calvert Jones, who has conducted a fascinating research study on the local consulting industry.

Now valued at $3 billion annually in the GCC alone, the Middle East management consulting industry has exploded since the global financial crisis, growing at a heady 20 percent clip up until 2014 when the dive in global oil prices and attendant austerity measures briefly applied the brakes; ‘brakes’, in this context, meaning growth which at its lowest point in 2015 dropped to around 6 percent.

The slow-down was brief. With the plummet in oil prices spurring regional governments to act on economic diversification – captured in a range of ambitious national transformation agendas – together with the emergence of a range of digital advances now sweeping the public and private sectors, fresh impetus was given to the local consulting market; this year forecast to return to double-digit growth.

Of that $3 billion consultancy price tag – with close to half of it handed over in Saudi Arabia – the public sector accounts for approximately a third of the take, the vast majority of that paid to foreign consultancies and in particular the advisory wings of the Big Four and global strategy giants such as McKinsey and BCG. Scrutiny of these practices – especially in the wake of the Khashoggi killing – has also increased.

Copping much of the media flak, McKinsey for its part has backed itself as a force for good in the region, contributing greatly toward local economic, education and healthcare development. But the question remains, even if making a positive difference, do international consultancies confer legitimacy on authoritarian governments – “helping to prop up and even strengthen repressive, illiberal regimes?”Does the Middle East consulting industry have a legitimising effect?One person well-placed to address that question is Calvert W. Jones, an Assistant Professor in the Department of Government & Politics at the University of Maryland and author of ‘Bedouins into Bourgeois: Remaking Citizens for Globalization’. Jones spent 19 months between 2009 and 2017 conducting field research in the region, including into the consulting industry and the notion of conferred legitimacy.

According to Jones, some of the consultants she interviewed themselves expressed this concern, particularly when due a range of market factors they may have grown less inclined over time to voice too strong of an opinion. Yet, whether this is indeed the case is not so clear. Among other findings and areas of research, Jones conducted several experiments on the subject of legitimacy at universities in Kuwait, involving some 650 students.

“Conventional thinking about experts in politics suggests not only that experts rationalise governmental decision-making, but also that they confer legitimacy – meaning that the public may be more likely to support government initiatives when experts with the relevant knowledge, training, and experience are involved. In the Gulf, both experts and ruling elites tend to think along these technocratic lines,” she states in an article for the Harvard Business Review.


While not addressing potential international legitimacy or other geopolitical or business and trade issues, Jones sought to test the idea of conferred legitimacy as to public opinion in the local polity. For the experiments, she asked participants to imagine that their country’s leaders were launching a major reform to improve either education or infrastructure, exposing them to a variety of mock news articles outlining the likely benefits from the government initiative.

In the first experiment, half of the reports featured reference to a team of top international experts assisting with the hypothetical reform, including their credentials and extensive experience elsewhere, with this detail absent from the remaining half. She found that subjects who read that experts were involved were far less likely to support the reform – indicating the ‘involvement of experts’ may have led to a significant drop in legitimacy. The results, however, are somewhat murky.

In the second experiment, Jones explored the impact of nationality on opinion, with otherwise identical reports on expert-advised infrastructure reform referring to either American, Chinese, or Kuwaiti advisers. She found two surprising results. Support for the reform did not differ significantly whether led by Chinese or Kuwaiti experts, but did however for the American-led reports, with subjects expressing significantly lower support.

The Chinese were also considered far more capable than their American counterparts, which may in itself provide a clue. “It’s not necessarily evidence of profound anti-Americanism, let alone a new love for Chinese experts,” Jones cautions; “Most likely, it reflects Kuwaitis’ longer experience with American experts, which includes their frustration with the lack of progress on various reforms.” The Kuwaitis, she suspects, are just far less familiar with Chinese consultants.

“This experimental evidence raises doubts about the ability of experts to rationalise and legitimise authoritarian rule,” Jones concludes. “Indeed, my research suggests that international experts can actually undermine legitimacy, potentially reducing domestic support for autocrats and weakening their regimes… In my experience, residents of these countries are increasingly critical of their governments paying hefty fees to foreign experts and consultants for little in return.”