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Banking research in the Middle East

An overview of research in the Banking industry in the Middle East:

Evolving customer demands driving transformation in UAE banking sector The UAE’s banking sector is undergoing a rapid transformation, balancing its established financial foundations with the demands of an increasingly digital world.
27 February 2025
A strong CIO and CFO tandem can drive digital transformation in banking Digital transformation is undoubtedly one of the top strategic topics for banks in the Middle East.
30 January 2025
Middle East asset management sector grows 13% to $2.3 trillion The global asset management industry’s assets rose to nearly $120 trillion in 2023, with the Middle East’s asset management sector among the fastest growing in the landscape.
02 September 2024
McKinsey: GCC banks outperform their global counterparts Over the past years, GCC banks have outperformed their global counterparts and looking ahead, the region’s banking sector is in a good position to continue its growth, according to analysis by McKins
17 July 2024
Saudi banking customers keen om mobile banking excellence As Saudi Arabia continues to make strides in diversifying its economy, the country’s banking sector is being reshaped.
04 July 2024
Banks in UAE and Qatar have the highest reputation in GCC Banks in the UAE and Qatar lead the GCC playing field in terms of reputation.
25 March 2024
Major UAE banks improve financials after year of high returns The financial position of major banks in the UAE improved last year, with the outlook for 2024 also favourable, according to the annual Banking Pulse report from Alvarez & Marsal.
26 February 2024
Consumers in Saudi Arabia are happier with their banks Customer sentiment for leading banks in Saudi Arabia has improved in the past year, according to a new study from PwC, which analyzed customer attitudes towards seven leading KSA banks.
16 January 2024
Iran and Saudi Arabia the world's largest Islamic finance markets The Gulf Cooperation Council nations play a significant role in Islamic financing.
01 December 2023
Saudi Arabia’s banking sector set for further gains Following a boom last year, Saudi Arabia’s banking sector is set for further gains in the coming years, according to a forecast by Boston Consulting Group.
23 May 2023
UAE’s banking sector books strong performance and is robust in 2023 The UAE banking sector looks back at a strong 2022, with net profits up more than 25% on the year previous.
28 March 2023
Banking as a Service model to disrupt Middle East banking scene Driven by advances in technology, the world of banking is increasingly moving to new collaborative, cross-industry and shared models, with the so-called ‘banking as a service’ scene set to take off i
31 January 2023
The financial services sector is at the epicentre of ESG progress The movement towards a more sustainable and human-centric future continues to gain traction, and financial services institutions are not only at the epicentre of change – but also among its key drive
01 August 2022
ESG in the financial services sector: 'Don't be late to the party' Financial services institutions globally and in the Middle East are expected to step up their ESG game.
06 July 2022
UAE retail banks fail to meet online customer service expectations Retail banks across the United Arab Emirates continue to struggle with curbing customer complaints on online channels, according to the latest Banking Sentiment Index conducted by KPMG in partnership
27 June 2022
Profitability of top 10 listed banks in the UAE recovers significantly The profitability of the UAE’s banking sector recovered significantly last year, according to a new report by Alvarez & Marsal, on the back of continued economic recovery and a raft of effective meas
21 March 2022
The global Islamic fintech banking market: trends and outlook The global Islamic FinTech market is projected to grow strongly in the coming years, as a growing number of Muslims seek to tap into digital finance and banking services that follows Sharia principle
17 January 2022
Tadawul-listed banks continue their solid performance (in 5 charts) Tadawul-listed banks have continued their solid performance over the past quarter, according to KPMG Saudi Arabia’s latest Banking Pulse report.
06 December 2021
Most Saudi consumers are open to switching banks, says BCG More than half of consumers in Saudi Arabia are open to switching to another bank, according to a new study by Boston Consulting Group, as competition intensifies amid the rise of digital challenger
18 November 2021
How Saudi Arabia's top 10 banks performed in the second quarter Global management consulting firm Alvarez & Marsal has released its second quarter analysis of the state of Saudi Arabia's banking sector. A round of the report's key findings in six charts.
23 September 2021
UAE banks need to step up their customer service game Banks in the UAE have struggled to manage the sudden and widespread shift to online customer service over the last year. This is according to a new study by KPMG and BrandsEye.
20 August 2021
Strategic imperatives for UAE banks amid pandemic-stricken change Innovation, digitalization, customer-centricity, compliance and better management of cost and risk are some strategies that banks in the UAE can employ – as they emerge from a year of shrinking profi
12 April 2021
How Saudi Arabia’s Tadawul-listed banks fared in pandemic-hit 2020 In a new report by KPMG, the firm’s financial services experts have cracked the numbers on the audited 2020 financial results of Saudi Arabia’s eleven Tadawul-listed banks, shedding light on how the
22 March 2021
Eight technology trends that will disrupt the banking industry Technology is rapidly transforming the way how banks operate and how they serve their customers, and becoming a key enabler of competitive edge.
19 November 2020
How banks and insurers in Saudi Arabia are faring during Covid While Covid-19 has understandably had a significant impact on Saudi Arabia’s financial services industry, the banking and insurance sectors have proven resilient this year.
07 October 2020
One fifth of Middle East bank holders now use FinTech solutions A Deloitte survey across nine key markets in the Middle East has found that despite a growing willingness to adopt FinTech solutions, only just over 20% of banking services customers currently use Fi
08 July 2020
Women in the Middle East will soon hold $1 trillion in wealth Women in countries across the Middle East are getting wealthier.
16 June 2020
Saudi banks should embrace fintech strategies and collaborate The number of fintechs emerging in Saudi Arabia’s financial services landscape is changing the face of the banking industry.
23 March 2020
Financial crime on the up in the Middle East, shows PwC survey Fraud and financial crime is on the rise in the Middle East, according to the latest survey from professional services firm PwC, but there may be some broader local issues hidden in the data.
06 March 2020
Emerging market banks need to act now to attract less loyal millennials With young consumers increasingly favouring online banking, banks can gain considerable advantage from digital tools says a new Oliver Wyman report, but challenges remain.
12 June 2019
Oliver Wyman proposes Dubai innovation hub to aid regional financial inclusion The global management consulting firm Oliver Wyamn has forwarded the UAE as the ideal centre for an innovation hub focused on enhancing regional financial inclusion.
31 July 2018
Deloitte study finds Turkey leads MENA laggards in digital banking maturity A comprehensive market study conducted by Big Four firm Deloitte has found that Turkey leads the Middle East when it comes to digital banking maturity, while most other states in the region are consi
31 May 2018

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