Deloitte to establish ServiceNow Innovation Center in Riyadh

05 March 2024 2 min. read

Big Four firm Deloitte is launching a new Innovation Center for ServiceNow services and products.

Announced on the opening day of LEAP, the new Innovation Center will be part of the firm’s Digital Center in Riyadh. The facility will have a focus on use cases and innovation in the public sector, informing clients in Saudi Arabia and across the Middle East.

US headquartered ServiceNow provides a platform that helps companies digitise and automate their workflows for back office operations, including IT service management, human resources, customer service, risk & compliance, field services, and portfolio management.

Deloitte to establish ServiceNow Innovation Center in Riyadh

“In alliance with ServiceNow, we are committed to utilize our market leading, deep understanding of organizational needs to empower businesses with the knowledge, skills, and resources needed to unlock the full potential of the ServiceNow platform and drive sustainable growth to thrive in the ever-evolving digital landscape,” said Rashid Bashir, CEO of Deloitte Consulting in the Middle East.

The Innovation Center in Riyadh will build on Deloitte’s extensive experience in ServiceNow. A Global Elite Partner, the firm has delivered over 10,000 transformation and implementation programs on the ServiceNow worldwide since the inception of their working relationship.

Middle East CEO at Deloitte, Mutasem Dajani commented, “The launch of our ServiceNow Innovation Center in Riyadh demonstrates our commitment to the emerging needs of the public sector in Saudi Arabia. It also further underlines our commitment to local Saudi talent through job creation and skill development. We will continue to work with our alliance partners to drive innovation and digital transformation, in line with the Kingdom’s Vision 2030.”

Raj Iyer, Head of Public Sector at ServiceNow, added: “Through this new Innovation Center, ServiceNow and Deloitte are working shoulder-to-shoulder to help Saudi Arabia accelerate the delivery of new digital services. It has never been easier to leverage the power of a platform like ServiceNow to truly transform how governments serve their citizens.”