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KPMG | Research | Sales

An overview of KPMG research in the Middle East:

Saudi Arabia's top sectors for CX: Retail and Financial Services What sectors offer the best customer experience in Saudi Arabia? In its take on the multifaceted question, KPMG surveyed over 1,500 consumers from across the Kingdom to find out, concluding that reta
06 February 2023
UAE retail banks fail to meet online customer service expectations Retail banks across the United Arab Emirates continue to struggle with curbing customer complaints on online channels, according to the latest Banking Sentiment Index conducted by KPMG in partnership
27 June 2022

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