Six benefits of using a quality management system

01 September 2021 2 min. read

For organisations across sectors, making use of a Quality Management System is a key aspect of ensuring that products, services as well as internal processes meet the highest standards. Experts from INDEVCO Consultancy share six main benefits that come with adopting a modern quality management system.

Improved products & services

A quality management system ensures that quality criteria are upheld across the full life cycle – from the development of products & services to client usage and post-purchase customer support. 

Increased productivity

Working with a state-of-the-art quality management system ensures that employees follow the latest guidelines set in place, which in turn benefits process efficiency and quality, and time management. 

Six benefits of using a quality management system

Customer satisfaction

A properly designed and implemented quality management system builds on industry-leading client requirements and expectations, and as a result by embedding such best practices, companies can positively affect their client services. 

Improved processes

One side-benefit of quality management systems is that it stimulates businesses to continuously re-assess their processes and output. This exercise at the same time provides the opportunity to identify (other) areas of improvements, in turn enabling the creation of added value.

Increased employee commitment

Quality management systems play an instrumental role in defining clear roles and responsibilities in the field of quality assurance. This transparency benefits the quality and the success of the business, while improving internal communications between the company’s departments or teams. 

Better compliance

By implementing a quality management system, including documentation systems, companies can be guaranteed that their processes comply with (international) standards and regulations in a fast and simple way. Such systems also provide the availability to run audits and reports, making it easier to monitor compliance and adapt where needed.