WTTCO working with IBM Consulting on digital transformation program

23 November 2022 Consultancy-me.com 2 min. read

Saudi Arabia’s Water Transmissions and Technologies company (WTTCO) is working with IBM Consulting on a major digital transformation program that cuts across a range of its key business processes.

With a network that spans 9,200 kilometres across Saudi Arabia, Water Transmission & Technologies Company is one of the world’s larger water utility companies. The government-owned entity is responsible for designing, building, developing, and operating water transmission and storage.

Working together with IBM Consulting, WTTCO is taking several steps geared at upgrading its business process and technology backbone, with the aim of “ensuring business continuity, increasing operational efficiency, and enabling new business models,” said Tariq Alnaeem, CEO of the utility giant.

WTTCO working with IBM Consulting on digital transformation program

The main part of the digital transformation has seen WTTCO develop a new blueprint and way of working across domains including finance, human resources, supply chain, sales, and maintenance. Powered by the S/4HANA enterprise resourcing planning system, more than 175 business processes have been standardised, automated and streamlined.

Additionally, the data science workstream helped WTTCO transform its performance reporting capabilities (leading to better insights for decision-making), the roll-out of SAP S/4HANA Fiori helped users gain an enhanced learning experience (Fiori is SAP’s latest user-friendly interface), and a number of IT improvements have been adopted to enable effective working both inside and outside the office.

According to a statement released by WTTCO and IBM Consulting, the roll-out of these improvements was achieved in “a record time of less than six months” leveraging IBM Consulting’s experience in the field.

Alnaeem said: “WTTCO was established to develop water transport systems, strategic storage and lead the technical transformation of its core operations. Our partnership with IBM Consulting is fully geared towards these objectives. By leveraging their expertise and resources, we have taken another important step towards reducing operational costs and ensuring business continuity.”

Dina Abo Onoq, Managing Partner of IBM Consulting in Saudi Arabia, added: “By partnering with us, WTTCO is now better placed to enable new business models, drive social impact at scale and make a lasting, positive impact to inspire the world to work better.”

Meanwhile, the two partners have shifted their efforts to the next phase of the digital roadmap. IBM Consulting is currently supporting the implementation of SAP’s Environment, Health, and Safety Module (EHS) and Governance, Risk, and Compliance (GRC) modules.

EHS will enable WTTCO to record environmental related incidents / risks and take necessary corrective / preventive measures to minimise climate related risks. GRC provides the company with a segregation of duties framework that prioritises ethics, trust, transparency, and accountability. “Both modules will help WTTCO create a more sustainable, and ethical future,” said Onoq.