Accenture, McKinsey and Deloitte top US recommendations list

25 March 2019

Accenture has achieved the highest number of five-star ratings on Forbes’ 2019 list of the best management firms in America, with Bain & Company and Deloitte receiving the most recommendations overall and McKinsey maintaining its prestige.

Compiled in association with market research and statistics platform Statista, the 2019 edition of Forbes’ list of America’s Best Management Consulting Firms surveyed some 7,500 current partners and executives of management consultancies together with 1,000 senior executives who have worked with the firms over the past four years – arriving an index of the 216 most recommended firms.

Topping the rankings this year – which are ordered as to the frequency of recommendations – was tech-minded professional services giant Accenture, which earned 20 five-star ‘very frequently’ recommendations across the 32 sectors and functions of the survey, as well as scoring 11 four-star ‘frequently recommended’ ratings. The firm’s only absence was in the legal & litigation category.

“There’s no other company that invests billions a year in innovation the way we do,” said Accenture’s Syrian-born chief executive for Communications, Media & Technology Omar Abbosh, who took over the role last year. “That combination of huge investment in innovation capability and execution discipline makes us stand out from the rest… As long as we’re on the front end of innovation, I think we’ll be able to continue to serve our clients well.”

Accenture, McKinsey and Deloitte top most recommended US consultancy list

With self-recommendations excluded from the survey, Accenture improved on its haul of 17 five-star ratings last year, earning top marks in a diverse range of industries – from oil & gas and pharmaceuticals to consumer goods and internet, media & entertainment – while being very frequently recommended for a wide variety of functions such as digital transformation and human resource consulting.

The greatest number of recommendations however were given to Bain & Company and Deloitte, with both firms attracting votes in all 32 survey categories – although Bain only scored the single five-star rating, albeit in the prestigious ‘strategy’ category, alongside MBB rivals McKinsey and BCG alone. The former of those – McKinsey – earned 17 five-star ratings, up one from 2018, despite a recent period of turbulence.

Like Accenture, McKinsey was also recommended in 31 of the 32 categories, also absent from the legal & litigation column, with ‘IT-implementation’ and ‘digital transformation’ the firm’s only marks below a four-star rating. Meanwhile, McKinsey was the sole five-star rating firm in the Insurance and Mining & Metals categories – a feat only achieved elsewhere by Booz Allen Hamilton in the Aerospace & Defense bracket. 

Four Deloitte’s part, the firm – now the biggest of the Big Four – earned a five-star rating in 14 categories, not once dropping below a four-star mark across all 32. The impressive performance however was a dip on last year’s survey, in which Deloitte managed five stars in a total of twenty categories – the most of any on the list. Still, the firm placed well ahead of Big Four rivals in respect to its frequency of recommendations.  

GE Healthcare Partners awarded for transformation project in Dubai

05 April 2019

GE Healthcare Partners has picked up a highly commended award for its work in the Middle East at the prestigious 2019 MCA awards in London, adding to its trophy cabinet from last year.

Hosted by the Management Consultancies Association (MCA) – the leading UK promotional body for the management consulting industry – the MCA Awards celebrate excellence in project delivery and individual achievements across a range of categories, such as Innovation in Digital and Technology, Best use of Thought Leadership, Customer Engagement and Marketing, and Change and Transformation in the Public Sector.

In the latter category, the global advanced healthcare consultancy GE Healthcare Partners has this year received a ‘highly commended’ recognition for its work with the Dubai Health Authority towards transforming the local sector into a world-class hub for healthcare. It’s the second straight year the firm has been acknowledged for its public sector work in the region, last year taking out the ‘International’ award for its project with the Saudi Ministry of Health.

A division of General Electric, GE Healthcare Partners serves as the strategy and management consulting arm of GE Healthcare, providing a range of services and solutions to private and private sector clients in the areas of strategy delivery, care design, digital and advanced analytics, operational excellence, training, and health management among others. Established locally more than a decade ago, the consultancy serves the region from hubs in Dubai, Riyadh and Beirut.GE Healthcare Partners highly commended for healthcare project in DubaiAssessed by an esteemed panel of independent expert judges – drawn from the business, consulting, academic and public realms – GE Healthcare Partners was highly commended at the 2019 MCA awards for its work over the past year in assessing and preparing the Dubai Health Authority (DHA) to implement strategic transformation initiatives under the Dubai Plan 2021 development programme.

Acting as a both a regulator and healthcare services provider, the DHA has altogether some 12,000 employees, and operates 40 centres, four hospitals and six core businesses. In developing a change transformation management framework in line with the DHA’s strategic goals, GE Healthcare Partners addressed four primary areas: operating models, management practices, corporate culture, and organisational readiness.

A runner-up this year to ultimate public sector category winner Cognizant, which was crowned for its agile transformation work with the BBC, GE Healthcare was last year named the outright winner in the International category ahead of a Proudfoot assignment in Mongolia and PwC’s work with the UK Department for International Development – taking home the prize for a patient-centred productivity project for the Saudi Ministry of Health.

Initially covering 12 key performance indicators across 33 hospitals, GE Healthcare Partners teamed up to implement the methodology and provide a range of development and leadership expertise for the improvement project. The results: the length of emergency department stays dropped by 25 percent and the number of non-urgent patients accessing the department reduced by 336,000 visits. The NPS – a metric to measure customer experience – meanwhile rose by 150 percent. Indeed, all twelve KPIs improved, at a return on investment ratio of 50:1.