CRM consulting services in the Middle East

A section for executives, managers and procurement leaders working in the CRM industry in the Middle East. Which consulting firms offer the expertise and track record I need? Explore CRM consulting services, CRM consultancy and implementation projects delivered by consulting firms in the Middle East, research and rankings of the top CRM consulting firms.

5 tax elements to consider when implementing a CRM system Implementing a new Customer Relationship Management (CRM) system comes with a long list of challenges, including the need to ensure that tax considerations are fully integrated into the CRM and bluep
18 September 2024
Gen AI: A gamechanger for augmenting the customer experience As businesses invest in generative AI, customer experience (CX) has emerged as a top use case.
31 July 2024
Three trends to watch in experience management The world of experiences is rapidly evolving. Rami Haffar from New Metrics talks us through three trends to watch in 2024 in the world of customer experience (CX) and employee experience (EX).
05 March 2024
How SMEs can embrace technologies to thrive By embracing technological advancements, SMEs can not only survive, but also thrive in the modern business landscape, writes Fadi Dole, associate partner in the Riyadh office of Acuvon Consulting.
24 November 2023
INDEVCO Consultancy recognised for customer experience services Beirut-based consulting firm INDEVCO Consultancy has cemented its leading position in the customer experience space, bagging a global certification and regional award in the past period.
12 April 2021
Sia Partners launches competition for CX start-ups in Middle East Global consultancy Sia Partners has teamed up with Riyadh-based BIAC to launch a new customer experience challenge for tech start-ups operating in various locations across the GCC.
08 January 2020
Salesforce consultancy 4C records 144% revenue growth in the Middle East Salesforce consultancy 4C has achieved 144% growth in the Middle East over the past financial year – courtesy of the region’s rapidly maturing cloud market.
26 April 2019
Emirates tops Service Hero customer satisfaction index for the UAE The Kuwait-based customer experience platform and consultancy Service Hero has released its annual customer satisfaction index for the UAE, with Emirates taking the first place ahead of Apple and Hon
27 March 2019
Salesforce specialist 4C to increase Middle East headcount by a third Salesforce specialists 4C will increase its Middle East headcount by a third in the coming year following an investment by Salesforce Ventures.
18 December 2018

CRM news in the Middle East

CRM consulting firms in the Middle East

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