Outsourcing & Shared Services news in the Middle East

An overview of news, trends and research in Outsourcing & Shared Services consulting in the Middle East:

Why smart organisations are rethinking how they operate through managed services Many leading organisations are turning to managed services to drive efficiency, grow their business and accelerate their innovation.
16 October 2025
Deloitte and Datamount partner to advance cybersecurity capabilities in Oman Deloitte has signed a partnership agreement with Datamount, a provider of data center and enterprise cloud services in Oman.
12 September 2025
Transforming healthcare delivery in the Gulf through value-based outsourcing Healthcare systems in the Gulf face unprecedented challenges, from aging populations, rising chronic diseases and escalating healthcare costs.
20 May 2025
Why managed services are key to realising Vision 2030 As Saudi Arabia continues to advance and transform its economy, managed services are increasingly becoming a key model of partnership between organizations and expert providers, writes Abdullah Tamer
25 February 2025
Enhancing organizational resilience with managed BCM Businesses are increasingly recognizing the importance of resilience, implementing robust Business Continuity Management (BCM) practices.
27 May 2024
Adding managed services to cloud a digital opportunity for KSA Extending cloud-based working with a managed services model can help Saudi companies accelerate and enhance the modernisation of their digital operations, write Rajat Chowdhary (partner) and Vikram S
13 March 2024
The benefits of HR outsourcing for companies in the GCC Amid transformational shift in the employment landscape and a talent crunch, a growing number of companies in the Gulf Cooperation Council (GCC) are turning towards outsourcing HR services.
13 April 2023
Four reasons why governments outsource to the private sector In a bid to bolster the agility and quality of public services, governments in the Middle East are increasingly turning to strategic partnerships with private sector organisations.
10 August 2021
Bahrain a 'country to watch' for GCC contact center outsourcing A host of favourable conditions position Bahrain as a potential global hotspot for contact-centre outsourcing – according to a new report by UK-based consultancy and research house Ryan Strategy Advi
05 May 2021
How outsourcing can add value to Middle East's transport sector Facing a range of pressures, with Covid-19-induced change at the outset, Middle East’s transport industry is in need of future-proofing solutions.
29 October 2020
Outsourcing and shared services market to soon exceed $1 trillion Deloitte has forecast the outsourcing and shared services market to cross the $1 trillion threshold within six years, with the UAE to move toward a $7 billion share over that time.
02 May 2019

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