New Metrics | News

An overview of New Metrics news in the Middle East:

New Metrics: 4 customer experience trends to watch in the Middle East Customer Experience (CX) has emerged as a critical differentiator for businesses and governments across the Middle East.
17 January 2025
From Workplace to Workspace: Redefining EX in the modern era The nature of work has fundamentally transformed over the last decade, evolving from the rigid model of cubicles to a more flexible, digital-centric model.
25 November 2024
Merve Ezici on how New Metrics builds a cherished employee experience In a competitive talent market, New Metrics has in recent years been able to stand out through the steadfast growth of its team.
09 October 2024
Manual Thinking to enhance teamwork and co-creation in the Middle East New Metrics has formally launched its Manual Thinking training in the Middle East, offering leaders across the region the opportunity to bring the award-winning approach to their businesses and teams
06 September 2024
New Metrics introduces Manual Thinking in the Middle East New Metrics is bringing the award-winning Manual Thinking approach to the Middle East, marking a significant milestone in the firm’s mission to drive innovation and strategic execution in the region
27 August 2024
Gen AI: A gamechanger for augmenting the customer experience As businesses invest in generative AI, customer experience (CX) has emerged as a top use case.
31 July 2024
Rami Haffar on how New Metrics helps build CX and EX experiences Hot on the heels of his promotion to partner, we sat down with Rami Haffar to discuss how New Metrics helps its clients, along with his personal highlights across his first seven years at the homegrown Middle East consultancy firm.
11 March 2024
Three trends to watch in experience management The world of experiences is rapidly evolving. Rami Haffar from New Metrics talks us through three trends to watch in 2024 in the world of customer experience (CX) and employee experience (EX).
05 March 2024
Four tech trends influencing employee experience in 2024 The advent of innovative technologies is transforming the world of Employee Experience (EX), opening up avenues to enhance staff experiences through more streamlined processes and more enjoyable ways
23 January 2024
Medallia names New Metrics a consulting partner for Saudi market International software provider Medallia has named New Metrics a consulting partner for the Saudi market.
08 December 2021
New Metrics bolsters employee experience offering with LinkedIn Experience management consultancy New Metrics has deepened its end-to-end employee experience offering through a formal partnership with professional networking giant LinkedIn.
13 August 2021

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