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Retail news in the Middle East | Page 2
An overview of news, trends and research in the Retail industry in the Middle East:
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Five technologies redefining the customer experience
The world of customer experience is constantly evolving, with technology one of the grand trends shaping its future.
21 July 2022
Consumers are hybrid hunting bargains and more ESG minded
The shopping behaviour of consumers in the Middle East is undergoing major change, with many of these changes likely to stick around for good, according to a new report by PwC.
17 May 2022
Holy month of Ramadan to drive $6.2 billion e-commerce feast in MENA
The holy month of Ramadan began this weekend, a period of togetherness and joy for Muslims all over the world.
04 April 2022
Spending on (premium) skin care products in UAE above $300 million
UAE’s skin care market is expected to ride growing demand in the coming years to inch closer to the $350 million barrier by 2025, according to a new research by Glasgow Consulting Group.
23 March 2022
Makram Debbas and Sami Darouni on navigating the future of retail
As consumers change, GCC retailers must do more than keep pace.
22 March 2022
Saudi Arabia’s e-commerce market to hit SAR 50 billion by 2025
Saudi Arabia’s e-commerce market has witnessed rapid growth in recent years, with sales increasing by more than 30 percent on average annually, according to a report by Boston Consulting Group and Me
02 March 2022
Saudi and UAE lead in Kearney’s emerging markets retail index
Global management consulting firm Kearney has released the latest edition of its Global Retail Development Index, a bi-annual study into the market attractiveness and maturity of retail markets in em
03 January 2022
Cost pressures and inflation to lift prices of consumer products
The prices of consumer products are expected to rise significantly next year, according to a new study by AlixPartners.
28 December 2021
7 charts on Black Friday trends in the Middle East and North Africa
The 2021 edition of Black Friday is – as anticipated – the largest ever in the Middle East. Seven charts on key consumer trends.
07 December 2021
Saudi and UAE shoppers among biggest Black Friday spenders
Consumers in Saudi Arabia and the United Arab Emirates (UAE) are forecasted to be among the biggest spenders during this year’s Black Friday feast – one of the largest shopping extravaganzas on the p
26 November 2021
Consumers are spending more, but their mix is changing for good
Consumer spending in both the UAE and Saudi Arabia is on the rise again, as consumers regain faith in the economy’s re-opening and rebound.
23 November 2021
L'Oréal selects Accenture for data-driven marketing transformation
International beauty group L'Oréal has selected Accenture as its partner of choice for a consumer experience overhaul in the region – underpinned by cutting-edge technology.
22 November 2021
Kuwait's beauty and personal care industry set for rebound
After a substantial hit from the Covid-19 pandemic, Kuwait’s beauty and personal care industry is set for a steady rebound in the next few years, with the potential of reaching 47 million KWD by 2025
19 August 2021
The changing consumer shopping habits in Saudi Arabia
Consumers in Saudi Arabia remain cautious in their spending, although hints of more activity might be around the corner.
03 August 2021
Shifts in UAE consumer behaviour are here to stay
The Covid-19 cloud still lingers above consumers in the UAE: A new Kearney study reveals that spending remains cautious while a sustainable shift to online shopping is expected.
12 July 2021
M&A advisors help The Luxury Closet raise $14 million capital
Dubai-based second-hand fashion trailblazer The Luxury Closet is set to embark on a global expansion drive – now equipped with $14 million in Series D funding.
05 July 2021
Engineering consultancy enlisted for Mall of Saudi development
AECOM has been awarded a four-year contract by UAE-based retail firm Majid Al Futtaim.
30 June 2021
Dogma Alares helps home retailer enhance its customer service
Strategy and design consultancy Dogma Alares has helped retail company Karaca ramp up its online customer experience to meet current trends – successfully cutting 30% of the latter’s customer complai
07 June 2021
Retailers prepare for record online sales during Ramadan
Today Ramadan kicks off, and retailers are set to benefit from the festive optimism unfolding across the UAE and Saudi Arabia.
13 April 2021
8 charts on UAE's shifting consumer behaviour landscape
Global consultancy McKinsey & Company has surveyed over 500 consumers in the United Arab Emirates to gain insight into the current state of consumer sentiment.
06 April 2021
Kuwait's online grocery shopping market posts huge jump
Covid-19 has pushed Kuwait’s e-grocery market into overdrive – marked by a nearly 500% jump in market value between 2019 and 2020. RedSeer Consulting took a closer look at the segment.
18 February 2021
Most KSA and UAE consumers will spend during Black Friday
Over three quarters of consumers in Saudi Arabia and the UAE is planning to buy something this weekend, when the Black Friday and Cyber Monday shopping craze unfolds.
27 November 2020
GCC's e-commerce sector surging ahead thanks to Covid-19
Covid-19 and all the resultant market conditions have proved a catalyst for the GCC’s e-commerce market, which was already building up steam over the last years.
09 October 2020
McKinsey: How UAE consumers are responding to Covid-19
A new survey of UAE residents by McKinsey & Company sheds light on how Emirati consumers are responding to the Covid-19 pandemic and its resulting downturn. A round-up of the most notable findings.
24 August 2020
Middle East consumer behaviour changing and shifting online
Despite feeling the financial strain from Covid-19, consumers across the Middle East are still willing to spend more in the near future, although patterns of consumption are likely to change.
24 July 2020
Post-Covid priorities for consumer packaged goods companies
The Covid-19 pandemic is having a significant impact on the Middle East’s consumer packaged goods sector, with a dramatic drop in consumer demand and supply chain disruptions.
15 June 2020
GCC consumers intend to maintain altered shopping habits post lock-down
A Kearney survey has revealed the shifting habits of UAE and Saudi consumers during the local lock-downs – with a significant proportion in each nation expecting to continue their new shopping method
29 April 2020
A Covid-19 response guide for executives in consumer products
Consumer products companies are facing major impact due to the coronavirus, ranging from supply continuity, distribution and logistics, evolving customer relationships, workforce management and more
13 April 2020
Accenture Middle East launches tourism innovation hub in Dubai
Accenture Middle East has launched a new innovation hub in Dubai aimed at developing smart solutions for the local tourism industry.
17 February 2020
Simon-Kucher warns of tough times ahead due to UAE 'sin' tax
Consultancy Simon-Kucher & partners has commented on the UAE’s recently announced expansion of its ‘sin-tax’ to sweetened beverages and e-smoking devices – hinting at tough times ahead for stakeholde
13 September 2019
IKEA partners with Four Principles on Kaizen customer service project
IKEA Saudi Arabia has partnered with Middle East lean management experts Four Principles to improve its customer service processes and better enable employees.
01 March 2019
AlixPartners adds consumer expert Karl Nader as Managing Director in Dubai
AlixPartners has appointed consumer retail expert and ex-Strategy& partner Karl Nader as a Managing Director in Dubai – rounding out a trio of recent high-profile recruitments.
26 October 2018
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