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Evolving customer demands driving transformation in UAE banking sector
The UAE’s banking sector is undergoing a rapid transformation, balancing its established financial foundations with the demands of an increasingly digital world.
27 February 2025
A strong CIO and CFO tandem can drive digital transformation in banking
Digital transformation is undoubtedly one of the top strategic topics for banks in the Middle East.
30 January 2025
5 trends to watch in the Middle East’s banking landscape
Experts from Capco share five trends that should be top of mind for any CxO in the Middle East’s banking landscape.
29 January 2025
Employee Experience now a ‘strategic imperative’ for banking sector
In an increasingly competitive talent landscape, prioritizing employee experience is no longer a nice to have for banks – instead it should be considered a strategic imperative for leaders, according
27 January 2025
The rise of the Chief Data Officer in financial services
In the world of financial services, the role of data has never been more critical.
17 January 2025
Solving the talent shortage in banking through a skills-powered approach
The banking sector in the Middle East has a dire shortage of talent, while at the same time, talent profiles and requirements are shifting to meet the tech-savvy and ever-evolving nature of the secto
12 December 2024
United Arab Bank partners with 4most to enhance Etihad Credit Bureau reporting
Working together with specialist consultancy firm 4most, United Arab Bank (UAB) has been able to improve the way it reports data to Etihad Credit Bureau (ECB).
11 December 2024
Emirates Institute of Finance signs deals with Accenture, EY and Microsoft
The Emirates Institute of Finance, a UAE-based centre for skills development in the financial services sector, has signed strategic agreements with Accenture, EY and Microsoft.
09 December 2024
Why CIOs in banking must make AI explainable and trustworthy
The capabilities of AI-enabled tools are vast and transformative, with the potential to significantly enhance productivity, elevate customer experiences and pave the way for innovative products and s
04 December 2024
Emirates NBD partners with McKinsey to drive AI and advanced analytics
A few years ago, Dubai’s government-owned bank Emirates NBD entered into a partnership with strategy consulting firm McKinsey & Company with the aim of turning the bank into a leader in artificial in
18 November 2024
Middle East asset management sector grows 13% to $2.3 trillion
The global asset management industry’s assets rose to nearly $120 trillion in 2023, with the Middle East’s asset management sector among the fastest growing in the landscape.
02 September 2024
How digital banking is driving the UAE's sustainability agenda
As the UAE aims to mobilize over AED 1 trillion in sustainable financing by 2030, Abbas Basrai – partner and head of Financial Services at KPMG Lower Gulf – outlines how the evolution of digital bank
22 August 2024
The road ahead for banks in the GCC region: 7 priorities
GCC banks are currently in strong shape, and have over outperformed their global counterparts over the past several years.
05 August 2024
McKinsey: GCC banks outperform their global counterparts
Over the past years, GCC banks have outperformed their global counterparts and looking ahead, the region’s banking sector is in a good position to continue its growth, according to analysis by McKins
17 July 2024
Saudi banking customers keen om mobile banking excellence
As Saudi Arabia continues to make strides in diversifying its economy, the country’s banking sector is being reshaped.
04 July 2024
Saudi’s fintech scene books ‘remarkable progress’ with more to come
Saudi Arabia’s fintech sector has grown rapidly over the past years, and is poised for further growth, with the segment at the forefront of innovation and the government maintaining major impetus for
02 July 2024
Banks as architects of GCC's digital economy and financial future
Open banking and digital payments are among the main technologies that drive digital financial services, write Mukund Bhatnagar, Ather Marwat and Pedro Marques from management consulting firm Kearney
07 June 2024
AFCM partners with Sustainable Square on driving ESG progress
The Arab Federation of Capital Markets (AFCM) has signed a memorandum of understanding with Sustainable Square, with the aim of collaborating on initiatives that advance the adoption of ESG and susta
31 May 2024
UAE banking sector taking more initiative in sustainability
The UAE banking sector will play a crucial role in facilitating the country’s shift towards a more sustainable economy.
13 May 2024
UAE Central Bank selects Accenture for supervisory technology program
The Central Bank of the UAE has launched a major digital transformation program aimed at enhancing the way how it supervises financial institutions, selecting Accenture as its consulting partner.
25 April 2024
Banks in UAE and Qatar have the highest reputation in GCC
Banks in the UAE and Qatar lead the GCC playing field in terms of reputation.
25 March 2024
First Abu Dhabi Bank inks long-term partnership with Mastercard
First Abu Dhabi Bank, the largest bank in the UAE, has agreed an exclusive long-term global partnership with Mastercard focused on collaboration in four markets: the UAE, Saudi Arabia, Oman, and Egyp
07 March 2024
Major UAE banks improve financials after year of high returns
The financial position of major banks in the UAE improved last year, with the outlook for 2024 also favourable, according to the annual Banking Pulse report from Alvarez & Marsal.
26 February 2024
Hisham Farouk 'Financial services at heart of climate change impact'
The UAE chief executive of global professional services firm Grant Thornton, Hisham Farouk, outlines why the financial services sector plays a pivotal role in climate change conversations and impact
15 February 2024
Consumers in Saudi Arabia are happier with their banks
Customer sentiment for leading banks in Saudi Arabia has improved in the past year, according to a new study from PwC, which analyzed customer attitudes towards seven leading KSA banks.
16 January 2024
How banks can set themselves up for a profitable future
Alberto Alvarez, Senior Partner with McKinsey & Company based in the Middle East, outlines five strategies that could help the region’s banks maintain a competitive edge and build a profitable future
13 January 2024
SAMA and CMA select Deloitte for Fintech Saudi’s Makken program
Saudi Arabia’s central bank (SAMA) and Capital Market Authority (CMA) have launched a new financial technology program called Makken to support and develop the fintech sector in the Kingdom.
27 December 2023
Commercial Bank of Dubai hires Accenture for tech-CX transformation
The Commercial Bank of Dubai has selected Accenture as its consulting partner for a strategic technology transformation program.
15 December 2023
Iran and Saudi Arabia the world's largest Islamic finance markets
The Gulf Cooperation Council nations play a significant role in Islamic financing.
01 December 2023
ICBC attack yet another wake-up call for MENA financial institutions
On November 10, the world’s largest lender by assets, the Industrial and Commercial Bank of China (ICBC), announced that it had fallen victim to a cyber attack.
29 November 2023
Three quarters of top 20 banks in MENA have ESG strategies
Banks in the Middle East and North Africa (MENA) are increasingly embracing ESG as a key mantra of doing business – but at the same time, they are struggling to put words into action.
13 November 2023
How Middle East financial services is embracing digital
Over the past years, the Middle East’s financial services industry has been getting on with digitalisation – embracing the opportunity to adopt tech-enabled operating models and digital products of a
06 November 2023
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